Above and beyond
"Nova went above and beyond, by helping us get set up in a new state, helping us with contractors to remodel prior to us moving in, and many times meeting them to let them see the house since I was starting a new job and my wife was not here yet. Nova truly made this a smooth easy transaction and eased our move to Ohio."
"Nova worked hard to show us as many homes as she could, and even contacted a potential seller who hadn't listed yet. She really listened to what we were looking for and advised us accordingly. She was always reachable to answer any questions or concerns."
Attention to detail
"Attention to detail and quick responsiveness on all issues."
Competent and attentive
"Nova is an extremely competent and attentive realtor, who I'm pleased to also call "friend.""
Exceptional at handling the tiny details
"We felt confident that Nova knew all the details and we were especially happy with her understanding of items to put into the contract (to ask for). Nova was exceptional at handling the tiny details of our contract to make sure the other side didn't slip anything through. She was always right there to answer any questions we had. It was a pleasure. (Buying)
"Nova went above and beyond our expectations and never stopped. When something needed to be done it was done quick and extremely thorough."
Friendly, knowledgeable, and very organized
"Nova was fantastic to work with. She was friendly, knowledgeable, and very organized. We felt that she represented us well and that she was on our side throughout the whole process. Her attention to detail made us feel comfortable with leaving things in her hands. I'd definitely recommend her to others!! It was such a pleasure to work with her."
I would highly recommend Nova!
"I have dealt with Nova twice - once buying my own home and second time with my parents and their purchase. I have been impressed with her expertise each time. Nova is so thorough and has such a good personality in dealing with people. In the purchase of my home, I dealt with her long distance (phone and computer). With my parents' purchase, I was so impressed in how she handled them - her gentle but knowledgeable manner. It was a tough move for them and she definitely helped. She made us aware of lots of little things to be mindful of. I would highly recommend Nova to people looking to buy or sell. She would be an asset to their experience!"
Our realtor was a perfectionist
"Our realtor was a perfectionist, and it made a huge difference… Our buyers were military from out of town. They said the pictures sold the house. Always honest and available."
"Professional, personal and worked diligently to meet our needs. We had a short time to find a home and she made sure we looked at everything we were interested in. Listened to our needs and worked to meet them."
"Nova is professional, friendly, and on top of her game. She made suggestions and gave awesome advice that sold our home in 24 hours once it hit the web! She listened and helped keep us focused throughout the process We appreciate all her support. She's wonderful."
"It was a pleasure having Nova as our real estate agent. She was readily available to answer any questions and helped think through what was important to us when purchasing our first home."
Support and communication
"When making decisions, we are not quick to act typically. Nova understood that about us, and gave us the space and time we needed in order to feel good about every decision. At the same time, she knew just how and when we needed a little extra push or bit of advice on the next move, even when we didn't know we needed it. She has just the right balance of support and communication, without ever coming across as pushy. We found the home for us, and have no regrets! Thank you, Nova!"
"Nova was very thorough with what needed to be done to sell my home and it worked. My home was under contract in 3 weeks. She is a pleasure to work with and we were able to do much of the paperwork on-line which saved time in completing the process. I would work with her anytime I need realtor services!"
Very easy to work with
"Very easy to work with and worked hard to get the best deal possible."
"Very helpful, goes above and beyond! Kind, helpful, and knows her stuff!"
Very professional and thorough
"Nova was very professional and thorough. She listened to our concerns and answered all our questions. She staged the house well and made an excellent presentation of our home in her brochure and online. Really, everything she did was fantastic!
Always willing to go above and beyond
"I couldn’t be more pleased with Nova. She is extremely knowledgeable in all aspects of the process and was always willing to go above and beyond for us. I will definitely use her again as well as recommend her to others."
"Overall it was a great experience! She was very friendly and approachable, and she reached out to contact us and keep us updated."
"What did Nova do well? Keeping us informed and allowing for two people who knew little about buying a house. More than anything, a refreshing demeanor from the typical brash realtors."
Adaptability to unforeseen circumstances
"What did Nova do well? Professionalism, competence, adaptability to unforseen circumstances."
"Great Communication, easy to work with and listen to all of our requests :) What did Nova do well? Listing the property fast !!"
Wanted us to be happy
"Nova was the best. We had worked with several other realtors before Nova and none were as good as her. Professional, polite, available. She kept us constantly updated. I felt like she was there for us, she wanted us to be happy and cared about us."
Impressed with Nova’s preparation
"We were very impressed with Nova’s preparation before each of our meetings. Her research ensured that we could get answers to our questions face to face rather than simply asking them at the meeting and waiting for a follow-up."
Proactive realtor who listens
"Very caring and works closely with her clients and could not ask for a better and proactive realtor who listens to her clients needs. Excellent realtor who personally goes above and beyond I believe for each and every customer. She is an extremely intelligent and well rounded realtor in which we felt very comfortable with decisions related to the buying and selling of our home!"
Very fair and honest
"We were very happy with Nova’s availability and helpfulness. We will definitely recommend her to anyone who is looking to buy or sell. We didn’t feel like there was any pressure on us to settle on any of the houses we saw. She wasn’t a pushy realtor trying to get a sale and helped point out major issues she noticed as we did house tours. We feel she truly wanted to help find us the best house in our price range and acted quickly to set up tours. When we found the house that we knew we wanted she was quick to move to get our offer in and help close the deal. What did Nova do well? Explained the buying process, answered e-mails, phone calls, and texts promptly, was very patient with us novice home buyers. She was also very fair and honest."
"Well, let’s see where to begin… really Nova does a super job! She pays close attention to detail and accuracy, always prompt for appointments, and offers helpful suggestions. She’s a good listener with respect to what the client may desire as to property and price. Client and customer focused. Nice for a change. Good updates on the status of the process, and follows thru on what she promises."
She is the best we’ve ever worked with!
"We had a very limited time frame to find a home, and Nova made herself available any time we needed her. It made all the difference to us in finding the right home, not just one that was available. She is the best we’ve ever worked with!"
Excellent job of selling our home
"The virtual tour was well done and certainly helped sell the house. You made good suggestions about how to prepare our house for sale. You always kept us well informed and did an excellent job of selling our home. Because of your effort our house sold very quickly. We felt we made an excellent choice in choosing you as our agent."
Nova provided us with 5 star service
"We were 1st time homebuyers and building a new home with a local builder. Nova provided us with 5 star service. Her communication with us was outstanding. She even kept in contact with us while she was out of town. She made sure that we understood every step of the home buying procedure. During the process we had a couple of snags with the builder and Nova protected our best interest. We always felt safe and knew our best interest was being protected with Nova as our representative. We would highly recommend Nova to anyone that is buying or selling a home."
Tried very hard to please
"She was an excellent realtor!! She was so personable and easy to talk to. She was very caring, knowledgeable, detail oriented, and able to resolve well issues that arose and could have potentially turned into reasons for the negotiations to have failed. She appeared very calm during tense and stressful situations. She tried very hard to please both the seller (us) and the buyer."
We appreciated your honesty
"Everything that we discussed in our initial meeting was done on your behalf. We appreciated your honesty in the home pricing and it helped a lot."
Looked out for our interest
"Everything went well. It was stressful but Nova coached us through. She looked out for our interest. Nova did a great job!"
Your advice was direct, honest and right on
"I should have gone with you from the start. Your advice was direct, honest and right on. You worked very hard to make and close the sale. You’re the best in my book! I will definitely recommend you to others."
You were great
"I don’t think we could have asked for anything better. With how rushed we were, you were great about getting us to the houses and doing it quickly."
Home buyer's dream
"Nova is a home buyer’s dream! The best thing (other than the actual house) about the whole experience. You kept us informed, we were never in the dark. Walked us through the process."
Very good at problem solving
"Paid attention to details. Very knowledgable about real estate. Unflappable when problems surfaced. Very good at problem solving and resolving issues in a manner that is acceptable to buyer and seller."
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